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We may keep your credit card and passport information on file and on our servers to enable you to make purchases on board more easily, to facilitate your boarding procedure and other transactions between us, and to resolve disputes as may arise between us and you.We may use your personal information to communicate with you and respond to your queries.This year, more than four million guests will sail with Carnival, so the number of alleged incidents is a small fraction of those carried.The likelihood of having an incident occur on board one of our ships is therefore remote.This Privacy Notice explains how your personal information is collected, stored, used and disclosed by Carnival when using Carnival websites, mobile application services (the "Sites") and in Carnival’s provision of products and services to you.By accessing or using our Sites and/or products and services you signify that you have read, understood and agree to our collection, storage, use and disclosure of your information as described in this Privacy Notice.
We collect information onboard or when you register which may include your name, address, gender, birth date, email address, telephone number, special occasion dates, vacation preferences, dietary preferences, and passport information as well as emergency contact information (the name, address and telephone number of someone not traveling with you who we can contact in case of an emergency); with your prior explicit consent we may also collect sensitive personal information such as health requirements.
Passengers are not required to use Online Check-in to submit information before they begin their cruise; the same information, which is required before boarding, can be provided over the telephone by calling 1-888-CARNIVAL or can be provided at the point of embarkation.
Using Online Check-in will speed up your boarding process because information is submitted in advance.
However, as a result of the Cruise Vessel Security and Safety Act of 2010, statistics for cruise ship crime allegations will now be posted on the internet for public viewing. Coast Guard's web site, represent crime allegations in different categories occurring on cruise ships sailing from North America, which must be reported in accordance to the Cruise Vessel Security and Safety Act of 2010.
Public reporting requirements, mandated by this law, are unique to the cruise industry and similar requirements do not exist for other travel suppliers such as airlines, hotels and theme parks. It is worth noting that these alleged incidents are no longer under investigation by the FBI and may have been reported without sufficient evidence.